SIGN UP PROCESS
Here’s an overview of the documents and information we need from you to begin working with our trucking company dispatch:
- Current Insurance Certificate: We require an active insurance certificate that reflects industry-standard coverage, including $1,000,000 in auto liability insurance and $100,000 in cargo liability insurance.
- Completed IRS Form W-9: Please provide a completed IRS Form W-9, which is necessary for tax reporting purposes.
- MC Authority Acceptance Document: We need documentation showing that your company has been granted MC authority (Number) by the Federal Motor Carrier Safety Administration (FMCSA).
- Dispatcher-Carrier Agreement: This is a non-binding agreement outlining the terms of our dispatching services. It is not a term contract, meaning you are not obligated to continue using our services for any specific period.
- Dispatch Authorization Form: This form authorizes us to act on your behalf in booking loads, filling out brokers/customer carrier setup packets, signing load confirmations, and contacting your insurance company for every load. It’s essentially a power of attorney for dispatch-related tasks. Once you provide these documents and information, one of our representatives will email you our standard Dispatcher-Carrier Agreement form for your review and signature. If you have any questions or need further assistance, please don’t hesitate to reach out to us. We’re here to support you every step of the way.
At our dispatching company, we prioritize partnering with reputable brokers and shippers who offer high-paying freight opportunities for our owner operators and carriers. We understand the importance of working with trusted partners to ensure the success of your trucking business.
Once we have received all your paperwork and thoroughly understand your freight needs, our dedicated Truck Dispatchers will immediately begin searching for loads that align with your preferences and requirements. Here's how our load search and presentation process works:
- Load Search: Our experienced Truck Dispatchers leverage their industry expertise and network of contacts to search for the best available loads that meet your criteria. This includes considering factors such as lane preferences, rate expectations, weight restrictions, type of freight, and any specific pickup / drop requirements.
- Load Presentation: Once suitable load options have been identified, our Truck Dispatchers will present you with detailed information about each load. This includes discussing the lane, rate, weight, type of freight being carried, and whether it involves single or multiple pickups / drops. We provide all pertinent load information to help you make an informed decision.
- Open Communication: We encourage open communication throughout the load presentation process. If you have any questions, concerns, or specific preferences regarding the available loads, our Truck Dispatchers are available to address them promptly and provide clarification as needed.
- Flexible Negotiation: If you decline a load for any reason, our team will continue searching for alternative options until you are satisfied. We understand that the negotiation process can be time-sensitive, and we work diligently to find suitable loads within your parameters.
To ensure efficient communication and real-time tracking of your shipments, we highly recommend that drivers utilize a smartphone equipped with a tracking app
Immediately after booking a load, all relevant parties, including the carrier, driver, broker, and shipper, will receive an original rate confirmation email. This email contains detailed information about the load, including the agreed-upon rate, pickup and delivery locations, shipment details, and any special instructions or requirements.
We understand that not every freight load may align with your needs or preferences, and we respect your decision to decline loads that are not suitable for you. Our commitment is to work tirelessly to find freight loads that meet your requirements and ensure your satisfaction.
A factoring company provides a valuable service to carriers by offering expedited payment for their receivables, addressing the high costs and liquidity challenges inherent in operating a trucking business. By leveraging the services of a factoring company, carriers can improve their cash flow, manage their expenses more effectively, and focus on growing their business without the burden of financial constraints. Contact us today to learn more about how factoring services can benefit your trucking company and how we can assist you in finding a reputable factoring partner.
At our dispatching company, we understand the importance of ensuring that insurance certificates are processed accurately and efficiently. Unless you have specifically instructed your insurance agent to process certificate requests made by you (the insured), we work directly with your insurance agent to obtain the necessary insurance certificates. This ensures that the certificates are processed correctly and that the certificate holder information is accurately reflected.